Refund Policy

Our platform supports 60-day free return service. Within 60 days after you receive the goods, if you have any dissatisfaction with the products, you can initiate legitimate return application in accordance with relevant rules.

All return applications that conform to return rules enjoy free return service, customers do not need to bear any return freight expenses, effectively reduce your shopping cost and risk.

After we receive and verify the returned complete and undamaged goods, we will start the formal refund procedure. All refunds will be completed within 5 to 10 working days, and the funds will be returned to your original payment account in full.

Only products kept intact, unused, complete with original packaging and accessories can pass return verification. We will strictly follow unified refund standards to protect legitimate shopping rights and interests of every user on vitamixusmalls.com